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Regaining Customers by Going Above and Beyond
  • 20 July 2020
  • Taylor Miller

Regaining Customers by Going Above and Beyond

In this new age of business, not only do business owners need to go the extra mile to evaluate their operating status, but they also need to go above and beyond for their customers. Consumers want to feel valued, and they want to hear about products and services that offer some sort of value – convenience, fun, organization, etc. – during this pandemic climate.

Great ways to build customer trust
  • 03 February 2020
  • Jelani Markus

Great ways to build customer trust

Nowadays, consumers are looking for more from businesses than just the goods and services they provide. There is a growing desire among savvy customers to know more about where they spend their money and who they are spending it on. For a better chance at success, distinguish your business as trustworthy.

Making and Maintaining Customer Connections
  • 15 December 2019
  • Maya Harper

Making and Maintaining Customer Connections

The nature of customer relations is changing. As products and services become increasingly tailored to consumer needs, the era of large remote call centers and seemingly endless answering services can no longer keep up with consumer demands.

Helpful Ways To Spread Cheer This Holiday
  • 08 December 2019
  • Jelani Markus

Helpful Ways To Spread Cheer This Holiday

The holiday season is here. And with it comes additional foot traffic (and online traffic) to your small business, with many expecting a more festive shopping experience. A giant bow on a floor display and “The Little Drummer Boy” playing on repeat may not be enough. If you are looking for more, continue reading for some helpful ideas to spread holiday cheer to customers and employees alike.

Showing Thanks To Customers
  • 24 November 2019
  • Leo Covey

Showing Thanks To Customers

Thanksgiving is here, and before you pass the turkey and stuffing, take time to appreciate those who matter most to your small business. Hint: Your loyal customers should be right at the top of that list.