Print Instructional Manuals

Printing Services Frequently Asked Questions

What is printing services?

The UPS Store offers a wide variety of printing and finishing services, including electronic file access (e.g., e-mails, CDs, USB drives), color and black-and-white digital printing, black-and-white copies, binding, collating and laminating. Because all our locations are individually owned and operated, services may vary. Contact your neighborhood location to find out available services.

What is digital printing?

Digital printing is a process that allows printing directly from an electronic or digital file to a toner- or ink-based printer. This is a high-quality, cost-effective manner for producing documents in small quantities with a quick turnaround time.

How can I get my print job once it is finished?

You can pick up your print job at The UPS Store, or the printing services professionals at The UPS Store can ship it where you need it or deliver it to you. With Mail Boxes Etc® services at The UPS Store, you can also get a business or personal mailbox. Because all our locations are individually owned and operated, document delivery service may vary. Contact your neighborhood location to ensure it offers this service.

Can I get a price quote for my print job?

The UPS Store uses a professional quoting tool to estimate the cost of every print job. Just bring in your job or call on the phone and our document services professionals can provide you a quote. You can receive a more accurate quote by providing The UPS Store with your print job electronically or in hardcopy.

Can you design or help me design my print job?

Some of our locations have an experienced graphic designer on staff to assist with the design of your print job. Contact your neighborhood location to ensure it offers graphic design assistance.

Can you scan my hardcopy originals into electronic form?

Some of our locations have the capability to capture your hardcopy documents and convert them to digital format. Contact your neighborhood location to ensure it offers this service.

What file types are you able to accept on your computers?

The UPS Store can handle Microsoft® Word, Excel®, PowerPoint® and Publisher files, as well as Adobe PDF files and much more. PDF will provide the best opportunity to meet quality and color expectations for a document. Contact your neighborhood location to find out which file types they can accept.

How do I send my electronic file to you to print?

Our locations can receive files by e-mail, CD and USB or flash drives. Contact your neighborhood location to find out the best way to send your file to the location.

How long will it take to complete my print job?

Job completion times will vary depending on the complexity of the job. However, our goal is to have the job completed no later than 72 hours from the time we start the job. Contact your neighborhood location to get a job quote and estimated time of completion.

What job types do you frequently print?

The UPS Store handles a wide variety of print jobs, including presentations, newsletters, flyers and much more. Contact your neighborhood location for available services.